Pump Advise

[idgy]

I'm looking for opinions for the best external inline pump for aprox 1,200 gph that is quiet, cool running and hopefully - relatively low maintenance.

On that note, if you're interested, here is an email thread I had with customer service at Danner Mfg, who makes Mag pumps. I have owned Mag pumps for aprox 6 years and am using 4 right now and for the first time had some trouble. I was looking for help and was shocked at the last response I got from the company. Sure, I was pointing out what I felt was an excessive shipping fee - but I expect more than a short and completely unhelpful response from a company I have given so much business to.

So...just an FYI...



-----Original Message-----
From: John DeBell [mailto:[email protected]]
Sent: Thursday, May 26, 2005 12:28 PM
To: [email protected]
Subject: Re: Mag-Drive Supreme 12 Parts Question

Check locally or on other websites for the part.

John DeBell

----- Original Message -----
From: <[email protected]>
To: "'John DeBell'" <[email protected]>
Sent: Wednesday, May 25, 2005 8:47 PM
Subject: RE: Mag-Drive Supreme 12 Parts Question


> John,
>
> Thanks very much for the info. I ordered the Pump Cover (part #12741) and
> when I took my pump apart to replace that part, I saw that the thin rod
down
> the center of the impeller assembly was broken. So, now I need that part,
> too (part #12756B).
>
> My question - do any stores in NJ sell these? I already paid $14 shipping
> for the other part and was hoping not to pay that shipping fee again.
>
> And on that note, the UPS site calculates the shipping cost at $5.25 for a
> 1lb box from zip code 11749 to 07033. I suspect the remaining $8.75 is
your
> handling fee - but I do feel it's a bit excessive.
>
> Thx,
> Michael Youngblood
>
> -----Original Message-----
> From: John DeBell [mailto:[email protected]]
> Sent: Monday, May 23, 2005 8:51 AM
> To: [email protected]
> Subject: Re: Mag-Drive Supreme 12 Parts Question
>
> This part is available on our website. Click on Pondmaster Products, When
> the page comes up, under the banner on the right side of the page there is
a
> shopping cart, click on the cart and follow istructions. You will have to
> know if your pump is a model 12/12A or a mode 12B. This information
should
> be specified on the label on back of pump.
>
> John DeBell
>
> ----- Original Message -----
> From: <[email protected]>
> To: <[email protected]>
> Sent: Sunday, May 22, 2005 8:08 PM
> Subject: Mag-Drive Supreme 12 Parts Question
>
>
> > Do you sell the part that I have circled on the attached image. It's
the
> > 'plate' that's attached with screws and contains the inlet and return.
> >
> > And if so, I would assume it's safe enough for a consumer to replace
this
> > part. I accidentally cracked the unit where you see the arrow.
> >
> > Thx,
> > Mike
> >
>
>

 

[Oscapus]

I really like Gorman Rupp pumps, they make a huge variety of industrial pumps, just look at their website! They have 3 (used to also have a model 510) for the aquarium market. I have 2, a 510 and 520. The 510 I used constantly for over 3 years before the impeller stripped a little bit while cleaning it, perhaps my fault. Parts like this are also available, although a little pricy, at Champion Lighting and Supply.

Curious response from the Mag Drive people, I would have thought different.

 

[wrightme43]

Maybe he was having a bad day? I sometimes hate e-mail. Its easy for me to screw up and come across wrong. And its written down. Just trying to help. Steve