XBOX account recovery question - HELP!

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jesshimom

I have no fish.
Joined
Oct 8, 2003
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My son is suffering major withdrawals.

His original XBox croaked that had his xbox live account on it. I know nothing about gaming. He bought a used xbox (too cheap to buy 360) on ebay. We can't figure out how to recover his xbox live account; we keep following the prompts but we can't quite figure it out. He found on the XBox site we need to buy a memory thing and save it to that and then transfer to the new one? How can we do that if the xbox is dead? He says it isn't all the way dead it just wont accept a disk.

Can anyone help him before he has a fit and falls in it?
 
Last edited:
Colleen, From everything I know about it, it seems that it goes by IP addy. As long as he has his sign in name it should work. When I played it last year it was on free trial, so Iam no expert. But as long as his card number he should be good.
 
1. In the Xbox Live Dashboard, press the B button to view the Select Account screen.
2. On the Select Account screen, press the directional pad (D-pad) up or down to select Account Recovery, and then press the A button. You receive the following message:After Account Recovery, only your account information on this Xbox will be valid.
3. Press the A button for OK. You view the Account Recovery screen.
4. Enter the following information on the Account Recovery screen:
•Gamertag
•Credit card information
•Telephone number
•Postal code
5. After you enter the information, press the D-pad up or down to select Continue, and then press the A button. This process downloads your account information from the Xbox Live service to your Xbox hard disk.
 
It was the internet connection.... he's playing again for the first time in a few weeks... well he will be out of my hair for the weekend.

Thanks for the help
 

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