hooked82
Well-known member
So our order from ReefTopia came in today on over night shipping. Arrives at their sorting facility in Seattle at 5:32am this morning. I keep checking the tracking number and it says it is out for delivery at 8am or so. I call home to see if the package has came in yet and nothing. Call FedEx and the lady says that its out for delivery and is scheduled before 4:30pm. I'm ok with that. 3:30pm comes around and still nothing, so I give them a call again to see what the heck is up and to let them know that I want to pick it up since it doesnt seem like they're in too much of a rush to deliver. The guy tells me that the delivery had been cancelled. I asked why and he said due to the weather. I'm mad but I calmly ask where I can pick it up at so that we don't lose $150 worth or critters due to it sitting in a freezing warehouse overnight. He tells me that it is at the sorting facility and that it never left there since arrival. I find this strange because I had 2 people tell me it was out for delivery and my tracking number said it was out for delivery.
I was then told that it was supposed to arrive at the Bothell location at 5pm in which I can go and pick it up. He takes my number so they can call me in an hour and let me know what I can do. 1-1/2 hours later I call back not hearing a thing. All the while I am sitting at work waiting to hear from these bastards. The guy on the phone says that nobody called because there was no change in where the package was. I tell the guy to give me the address of where the package is at so I can go pick it up, and he tells me that I cannot do this, its a secure building. Ok, I understand, I work in a secure building and know what its like.
So on the drive home from work on Icy 405, what do I see? Yeah I'm sure you guessed it. From Tukwila to I-5 alone I see 4 Fed-Ex semi's cruising along. So these must be their super trucks or something, cause they're out on the road.
Sorry for the rant guys, but I am mad and know that I will never do business again with a company that uses fedex for shipping.
Sorry Colleen, Scott, and Ken, I'm hopeing out critters are still alive tomorrow
I was then told that it was supposed to arrive at the Bothell location at 5pm in which I can go and pick it up. He takes my number so they can call me in an hour and let me know what I can do. 1-1/2 hours later I call back not hearing a thing. All the while I am sitting at work waiting to hear from these bastards. The guy on the phone says that nobody called because there was no change in where the package was. I tell the guy to give me the address of where the package is at so I can go pick it up, and he tells me that I cannot do this, its a secure building. Ok, I understand, I work in a secure building and know what its like.
So on the drive home from work on Icy 405, what do I see? Yeah I'm sure you guessed it. From Tukwila to I-5 alone I see 4 Fed-Ex semi's cruising along. So these must be their super trucks or something, cause they're out on the road.
Sorry for the rant guys, but I am mad and know that I will never do business again with a company that uses fedex for shipping.
Sorry Colleen, Scott, and Ken, I'm hopeing out critters are still alive tomorrow
