Vortech Magnet wear

[roscoe]

The issues are all related to the MP20 right? I have an MP40 and it seems to work fine. Does customer service work after a year for replacing defective product? Mine will be a year old next month. I always use mine on the pulse mode (blue light).

Both the 20 and 40. It has nothing to do with the dry side. It is the WS that are defective. If you had problems before the 1 year mark than they would take care of you after the warranty is up too. One of mines is 2 years old and they still replaced it. I'm sure if something was to happen they would take care of you though.

 

[JIvePhotography]

Good to know, thanks. Does anyone have any pictures of where its wearing at? I'll inspect mine to see or is it just one of those things that when/if it happens you'll know?

 

[roscoe]

It is the magnet part. if you have any wear at all you will see a circular pattern etched onto the magnet and the plastic cap that goes over the back side of the WS.

 

[cali_reef]

Here is a blurry picture of my second bad wet side (in about 3-4 months).

 

[JIvePhotography]

Thanks, i'll check mine next time I clean it.