That was brutal. I wish we could find the magic solution to the crowds, waiting, etc but its difficult. When we limit the numbers inside the store too strictly, the people outside are upset because they are cold or want to get in. When we let more in, the folks inside are upset because there isn't enough room. We'll shoot for a better happy medium next time. The power going out and the crazy wind blowing our tents around was just the icing on the cake of an already crazy day. We really appreciate everyone who waited and displayed such great patience. I'm so sorry you had to endure Day 1 with no power after waiting all that time. It's also really sad Dana Riddle didn't get to run more tests on certain corals and light sources today.
Big thanks to the staff who dealt with a really difficult, stressful situation very professionally. You guys were great. Truly, I can't believe how you all powered through what could have completely ruined the day.