You guys are correct on many points. We had our fair share of problems in the beginning but we have worked overtime to rectify those problems AND take care of the customers we already had. The pump has only become better since its original inception and time will prove its reliability. Pumps shipping this month feature all of the upgrades we've worked the last four months to develop.
The battery backup is now out for the pump which is an incredibly simple device which won't experience any of the problems we experienced with the pump during the very beginning. For the money, it's going to be tough to get that amount of insurance by any other means.
-Tim
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