That cat is huge Scooter! Awesome storage also.
Hi Scott,
I am glad that you were able to get some of that plumbing changed out. The problem with these UNO series is that since they have the smaller inlet/outlet many people think that the only way for them to function correctly is with the smaller piping. We have been trying to spread the word that they can be run with small piping, but as with any of our pumps, if you can make the piping bigger it will benefit you in flow, watt draw and sometimes noise.
If you have changed the inlet and you are still hearing the pump from a room away, there must be something internally wrong with the motor. i was hoping that since you described the noise as starting the day you plugged in the pump, that it was something with the system making it noisey. Unfortunately, that doesn't seem to be the case. I would like to send you are replacement unit so I can be confident that you have a pump that is running at its correct noise level.
I am going to have my repair tech build up a Tarpon for you as a replacement so I know that the pump you will be receiving is as quiet as I know the Uno series to be.
To start the return process, I need the serial number off of the wet end of the pump. I understand that you originally had a wahoo and changed the impeller to a Tarpon, so we will send you a refurb Tarpon. Email me with your full name, shipping address and telephone number. We also require a credit card for this process. The card will not be charged as long as you send the original unit back to us within 30 days. I will have Pauline give you a call for that card number tomorrow morning. This pump will ship out tomorrow.
Please get back to me with that information and sorry for the inconvenience this has caused. Thanks,
Beth Franklin
ReeFlo Inc.
Yea, I've been lucky, the chiller people have sent me two replacements, no cost & now the pump people are doing the same, just because I think It may be too loud! LOL
It may be that the motor is problematic although it runs like mad, it may run quieter, I would like it dead silent but doubtful that it will be any better.
Just turn up the tv or turn down your hearing aid. I sure like the way they deal with returns at least your not without.
Don
Hey Scooty, how is that tank treating you? Have you noticed any crazing on any of the joints? I wouldn't expect any yet, just curious. It is looking good brother!
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